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  • Social Performance Matrix

     This tool identifies some different standards that might be used for tracking the social performance of commercial real estate projects.

    Download "Social Performance Matrix"

    Tracking Social Objectives for Commercial Real Estate

     

    Objective

    Metric

    Target (Examples)

    Tracking Method

    Rental Housing Affordability

    (Example)

    Rent as a percentage of area median income

    Units should remain occupied by and affordable (<30% of income) to families earning 60% of Area Median Income.

    Annual tenant income certification

    Annual comparison of rents to income statistics published by HUD.

     

     

     

     

    Job Creation

    Net new jobs provided by businesses leasing space. (Total jobs less any that existed prior to relocation)

    Unit will be leased to businesses that generate at least 25 net new jobs

    Comparison of pre-occupancy and post-occupancy surveys of business tenants.

     

    Jobs provided to disadvantaged workers by businesses leasing space.

    15 jobs provided to individuals classified as difficult to employ.  Ie. Long term unemployed, welfare recipients, etc.

    New employee information forms administered by all business tenants for each hire.

     

    Number of jobs provided which meet the local living wage standard.

    30 jobs will be provided on site which pay $9.25 per hour of $8 with Benefits adjusted annually by the City’s Living Wage Ordinance. (or some other living wage standard if no adequate city ordinance)

    Annual Employment and Benefits Survey administered to each employer.

    Job Training Opportunities

    Number of formal job training spots provided.

    Space will be leased to professional job training organizations (or employers working closely with such organizations) for uses that provide training to a minimum of 100 people per year.

    Annual report on enrollments and placements completed by training providers.

    Community Services

    Percentage of the project tenants that provide services that were previously unavailable in the community

    The majority of tenants will provide at least one service identified as lacking in the community by the community needs assessment prior to their move-in.

    Community needs assessment survey conducted at least every three years.

    Income Generation

    Amount of annual unrestricted cash flow generated by the project for use as organizational operating support or to subsidize services to building residents.

    The building will generate a minimum of $75,000 annual net revenue (after reserve contributions) to be used to support tenant services.

    Financial Audits.

    Small Business Development

    Percentage of tenants that are disadvantaged businesses which would not otherwise be able to lease comparable space.

    Fifty percent of tenant businesses will be owned and operated by minority first-time entrepreneurs.

    Ownership and previous business experience information requested on rental application.

    Nonprofit

    Office Space

    Percent by which rents for nonprofit (arts, service, etc.) tenants are below market rents for the area.

    Space will be leased to nonprofits providing services to building residents and other community members at at least 20% below the prevailing rent for comparable space in the area.

    Annual area rent study.

     

    Download Social Performance Matrix.doc

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